Payment Policy


Effective Date: August 8, 2026

At Emilwish, we provide secure and convenient payment options for purchases made through emilwish.com. This Payment Methods Policy explains the payment methods that may be accepted at checkout, when customers are charged, how prices and taxes are displayed, and how refunds are handled.

Summary

Item Details
Store Emilwish
Website emilwish.com
Currency U.S. Dollars (USD)
Credit & Debit Cards Visa, Mastercard, American Express, Discover
Digital Wallets Apple Pay, Google Pay, Shop Pay
Online Payments PayPal, Venmo
Standard Shipping Fee $6.99 USD per order
Hidden Payment Fees None charged by Emilwish
Refund Method Original payment method
Refund Processing Within 7 business days after an eligible returned item passes inspection
Contact Email support@emilwish.com
Support Hours Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)

1. Accepted Payment Methods

Depending on the payment options displayed and available during checkout, Emilwish may accept the following payment methods:

Credit and Debit Cards

  • Visa
  • Mastercard
  • American Express
  • Discover

Eligible debit cards carrying a supported card network logo may also be accepted.

Digital Wallets

  • Apple Pay
  • Google Pay
  • Shop Pay

Online Payment Services

  • PayPal
  • Venmo

The payment methods actually available for a specific transaction are displayed during checkout.

Availability may depend on your device, browser, payment provider, checkout configuration, and eligibility requirements imposed by the applicable payment service.

2. Venmo Payments

Venmo may be available as a payment option for eligible U.S. customers when displayed during checkout.

If Venmo is available for your transaction, select Venmo during checkout and follow the instructions provided by the payment service to authorize your purchase.

Venmo availability may depend on factors such as:

  • Customer eligibility.
  • Device or browser compatibility.
  • Payment provider availability.
  • Checkout configuration.

If Venmo does not appear as an available payment option during checkout, it is not available for that particular transaction.

3. Payment Currency

All prices and transactions on emilwish.com are presented and processed in U.S. Dollars (USD) unless clearly stated otherwise at checkout.

Customers should review the complete order total before authorizing payment.

4. Pricing Transparency

Before completing a purchase, checkout will display the applicable:

  • Product price.
  • Quantity.
  • Discounts or promotional reductions, if applicable.
  • Shipping charge.
  • Applicable sales tax.
  • Final order total.

Customers have an opportunity to review these amounts before submitting payment.

Emilwish does not intentionally add undisclosed mandatory charges after checkout.

5. Shipping Fee

Standard shipping within our supported U.S. shipping area costs:

$6.99 USD per order.

No tax is charged on the $6.99 shipping fee.

The shipping charge is displayed during checkout before payment authorization.

Additional information about processing, shipping, and delivery is available in our Shipping Policy.

6. Sales Tax

Applicable sales tax, where required, is calculated based on relevant factors such as the customer's delivery location and applicable tax requirements.

Any applicable sales tax is displayed during checkout before the customer submits payment.

The amount displayed in the final checkout total is the amount the customer is asked to authorize for the transaction.

7. Payment Authorization

By submitting payment information, you represent that:

  • The payment information provided is accurate.
  • You are authorized to use the selected payment method.
  • You authorize payment for the amount displayed at checkout.

A payment may be subject to authorization and security checks performed by the applicable card issuer, bank, digital wallet, payment processor, or other payment provider.

8. When Payment Is Charged

The applicable order amount is authorized or charged through the payment method selected during checkout according to the payment provider's processing procedure.

After successful checkout, customers normally receive an order confirmation using the contact information provided with the order.

A payment confirmation does not override our rights to cancel an order where fulfillment is impossible, payment is later rejected, fraud is reasonably suspected, or another valid reason stated in our Terms of Service applies.

If a paid order is canceled by Emilwish before fulfillment, the applicable amount will be refunded to the original payment method.

9. Payment Security

Payments are processed using the secure payment infrastructure and payment providers available through our checkout.

Depending on the payment method, payment information may be transmitted directly to the applicable payment processor, bank, card network, digital wallet, PayPal, Venmo, or other payment provider.

Customers should never send complete card numbers, card security codes, account passwords, or other sensitive payment credentials to support@emilwish.com by ordinary email.

10. Declined or Failed Payments

A transaction may be declined or fail for reasons including:

  • Incorrect payment information.
  • Insufficient funds or available credit.
  • Card expiration.
  • Bank or card issuer restrictions.
  • Payment provider restrictions.
  • Billing information mismatch.
  • Fraud-prevention or security checks.
  • Temporary payment network problems.

If payment is declined, customers should verify their payment information or contact their bank or payment provider.

Emilwish does not control authorization decisions made independently by a customer's financial institution or payment provider.

11. Payment Verification and Fraud Prevention

For customer and transaction security, orders may be reviewed for fraud-prevention purposes.

An order may be delayed, declined, or canceled where there are reasonable indications of:

  • Unauthorized payment activity.
  • Fraudulent transactions.
  • Material inconsistencies in payment information.
  • Other significant transaction-security concerns.

If a paid order is canceled and a refund is due, the applicable refund will be returned to the original payment method.

12. Payment Method Availability

Not every payment method listed in this policy is guaranteed to appear for every customer or transaction.

Payment availability can depend on:

  • Customer location.
  • Device.
  • Browser.
  • Payment provider eligibility.
  • Checkout configuration.
  • Technical availability.

The payment options displayed at checkout are the payment methods currently available for that specific order.

13. Payment Fees

Emilwish does not charge a separate payment-processing fee for using an accepted payment method displayed at checkout.

Emilwish does not add hidden payment surcharges after checkout.

A customer's bank, card issuer, or payment provider may separately impose fees under its own agreement with the customer. Such independently imposed fees are not charged or controlled by Emilwish.

14. Discounts and Promotional Codes

When a valid promotional code or discount is available, the applicable discount will be reflected in the order total before payment is submitted.

Customers should verify that the expected discount has been applied before completing checkout.

Promotional offers may be subject to specific terms, expiration dates, eligibility requirements, or other restrictions disclosed with the applicable offer.

15. Refunds

Eligible refunds are issued to the original payment method used for the purchase.

For eligible product returns, refunds are processed within 7 business days after the returned item is received, inspected, and approved.

After Emilwish issues a refund, additional posting time may be required by:

  • Banks.
  • Credit or debit card issuers.
  • PayPal.
  • Venmo.
  • Digital wallet providers.
  • Other payment processors.

External posting times are determined by the applicable financial institution or payment provider.

Complete return and refund conditions are provided in our Return & Refund Policy.

16. Refunds to Venmo, PayPal, and Digital Wallets

When an eligible purchase was originally paid through Venmo, PayPal, Apple Pay, Google Pay, Shop Pay, or another supported digital payment method, the refund will generally be issued through the original transaction and payment method.

The payment provider determines how and when the refunded funds appear in the customer's account after the refund has been issued.

17. Canceled Orders

If an eligible order is successfully canceled before fulfillment and payment has already been collected, the applicable amount will be refunded to the original payment method.

Emilwish charges:

  • Cancellation fee: $0.00
  • Order change fee: $0.00

Additional cancellation requirements are explained in our Order Cancellation & Change Policy.

18. Returns and Payment Adjustments

Eligible products may be returned within 30 days of delivery under our Return & Refund Policy.

For approved eligible returns:

  • Return shipping using our prepaid label: Free
  • Restocking fee: $0.00
  • Return processing fee: $0.00
  • Storage fee: $0.00

The original $6.99 shipping charge is generally non-refundable for a standard change-of-mind return after the original shipping service has been provided.

Different treatment may apply when required by law or when an issue is attributable to Emilwish.

19. Payment Disputes

If you believe there is an error involving a charge from Emilwish, please contact us at support@emilwish.com with your order number and details of the transaction.

We will review available order and payment information and provide assistance regarding the transaction.

Nothing in this section limits any rights you may have through your card issuer, payment provider, or applicable law.

20. Privacy and Payment Information

Personal and transaction information used during checkout is handled for purposes such as:

  • Processing orders.
  • Authorizing payments.
  • Preventing fraud.
  • Providing customer support.
  • Processing refunds.
  • Maintaining transaction records.
  • Meeting applicable legal requirements.

Our handling of personal information is described in our Privacy Policy.

Information concerning cookies and online tracking technologies is addressed in our Cookie Policy.

21. Related Policies

This Payment Methods Policy should be read together with:

  • Terms of Service
  • Shipping Policy
  • Return & Refund Policy
  • Order Cancellation & Change Policy
  • Privacy Policy
  • Cookie Policy

These policies provide additional information regarding orders, delivery, returns, refunds, cancellations, and personal information.

22. Contact Information

For questions about payments, charges, refunds, or an existing order, contact:

Emilwish

Website: emilwish.com

Email: support@emilwish.com

Address: 66 Main St Apt G, Ansonia, CT 06401-1857, United States

Support Hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)

Customer inquiries received outside support hours will be reviewed during the next available support period.